If your freezer is not freezing but the fridge is cold, it could be due to a faulty evaporator fan motor, a malfunctioning defrost timer, or a problem with the start relay. These issues can cause a lack of cold air circulation, resulting in a non-functioning freezer compartment despite the fridge maintaining its cold temperature.

When a freezer fails to freeze while the fridge remains cold, it can be frustrating and inconvenient. However, understanding the potential causes behind this issue can help you troubleshoot and resolve the problem effectively. We will discuss the common reasons why your freezer may not be freezing properly while the fridge continues to maintain its cold temperature, and provide some troubleshooting tips to help you address the issue.

By identifying the underlying problems, you can take the necessary steps to restore proper functionality to your freezer and fridge.

Possible Causes For The Issue

Possible causes for the issue with the freezer not freezing but the fridge staying cold include a faulty thermostat, blocked air vents, and a malfunctioning defrost system.

Checking And Repairing The Thermostat

Adjusting the temperature settings: One common reason for a freezer not freezing but the fridge being cold is incorrect thermostat settings. Ensure the thermostat is set to the correct temperature and try lowering it incrementally to see if the freezer starts working again.

Testing the thermostat with a multimeter: Use a multimeter to check the thermostat for continuity. If there is no continuity, the thermostat may be faulty and needs to be replaced.

Replacing the thermostat if necessary: If the thermostat is found to be faulty, it will need to be replaced. This involves disconnecting the power, removing the old thermostat, and installing the new one according to the manufacturer’s guidelines.

Clearing Blocked Air Vents

When the freezer is not freezing but the fridge is still cold, it could be due to blocked air vents. Locating the air vents in the freezer is the first step to resolving this issue. Check for and remove any obstructions such as food or ice buildup that may be impeding airflow. This will ensure proper airflow for efficient cooling throughout the freezer compartment. By addressing these issues, you can restore the proper functionality of your freezer and maintain the ideal temperature for food storage.

Freezer Not Freezing But Fridge is Cold: Troubleshooting Tips to Fix the Issue

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Fixing The Defrost System

The defrost system is an essential component of your refrigerator that prevents ice buildup in the freezer. Understanding its components is crucial for troubleshooting and fixing the issue of a freezer not freezing but the fridge remaining cold.

The defrost system consists of three main parts:

Component Description
Defrost Timer Controls the timing of defrost cycles, allowing the freezer to enter the defrost mode periodically
Defrost Heater Heats up to melt the ice accumulation on the evaporator coils
Thermostat Monitors the temperature and signals the defrost heater to turn on and off as needed

To diagnose the problem, you can test the defrost timer and heater using a multimeter. If either of these components is faulty, they will need to be replaced. Alternatively, contacting a professional appliance repair service can help you fix the issue efficiently and effectively.

Ensuring Proper Maintenance

Proper maintenance is essential to ensure that your freezer is functioning effectively. Regularly cleaning the freezer and fridge helps to prevent any build-up of ice or debris that can affect its cooling efficiency. Make sure to clean the interiors with a mixture of warm water and mild detergent. Additionally, sealing any gaps or cracks in the door seals can help to maintain the desired temperature. Avoid overloading the freezer with too many items as this can restrict airflow and hinder the freezing process. Remove any items that are no longer needed to provide ample space for proper cooling. By following these maintenance tips, you can resolve the issue of your freezer not freezing while the fridge remains cold.

Additional Troubleshooting Tips

When your freezer is not freezing but the fridge is cold, there are a few additional troubleshooting tips you can try. First, check the condenser coils for dirt or debris. Dirty coils can prevent proper cooling. Use a brush or vacuum to clean them regularly.

Next, verify the proper placement of food items inside the freezer. Overloading the freezer can obstruct the airflow and hinder proper cooling. Make sure there is enough space for air to circulate.

Lastly, monitor the door seal for any damage or wear. A faulty seal can lead to air leakage and affect the freezer’s ability to maintain a consistent temperature. Inspect the seal for any cracks or gaps and replace it if necessary.


If your freezer is not freezing but the fridge is cold, there are several possible causes that you should check for. From a faulty thermostat or evaporator fan to blocked air vents or a malfunctioning compressor, pinpointing the issue is crucial for resolving this problem.

By following the troubleshooting tips mentioned in this blog post, you can hopefully get your freezer back to its optimal cooling condition and enjoy chilled foods once again. Remember, if the problem persists, it’s always best to consult a professional technician for further assistance.

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