The Frigidaire top freezer not freezing issue might be caused by a faulty thermostat or a malfunctioning compressor. If your Frigidaire top freezer is not cooling properly, it could be due to a problem with the thermostat or compressor.

Frigidaire Top Freezer Not Freezing: Troubleshoot and Fix the Issue Today!


Symptoms And Common Causes

If your Frigidaire top freezer is not freezing properly, it can be frustrating and cause concerns about food safety. There are several common symptoms and causes that can lead to this issue. One symptom is when the ice in the freezer is not freezing properly. This can result in ice that is not fully solid or ice that melts quickly. Another symptom is when food starts thawing in the freezer, indicating a loss of cooling capability. Additionally, if you notice frost or ice buildup on the freezer walls, it can indicate a problem with the freezer’s cooling system. These symptoms can be caused by various issues such as a malfunctioning thermostat, a faulty compressor, or a problem with the defrost system. Proper diagnosis and repair by a professional technician can help resolve these issues and restore your Frigidaire top freezer’s freezing capabilities.

Check The Thermostat

Frigidaire top freezer not freezing? One possible culprit could be the thermostat. To troubleshoot, start by testing the temperature setting on the thermostat. It’s important to verify that it is at the appropriate level for freezing. If the setting is too high, adjust it accordingly to a colder temperature.

If adjusting the thermostat does not resolve the issue, the next step is to consider if the thermostat itself is faulty. A faulty thermostat can lead to improper temperature regulation, causing the freezer to not freeze properly.

If you suspect a faulty thermostat, it may be necessary to replace it. Consult the user manual or contact a professional technician for guidance on how to replace the thermostat in your specific Frigidaire top freezer model.

Inspect The Evaporator Fan Motor

When experiencing issues with a Frigidaire top freezer not freezing, it is essential to check the evaporator fan motor. First, listen for any unusual noises coming from the fan and ensure it is not stagnant. If there is no movement or the sound is irregular, it may indicate a problem.

One possible solution is to clean or replace the fan blades, especially if they are dirty or damaged. This can help improve the fan’s performance and ensure proper airflow. However, if the problem persists, it may be necessary to replace the fan motor entirely.

By inspecting the evaporator fan motor and addressing any issues with movement or unusual noises, you can potentially resolve the problem of a Frigidaire top freezer not freezing efficiently.

Examine The Condenser Coils

Inspecting and maintaining the condenser coils of your Frigidaire top freezer is crucial for ensuring optimal performance. Over time, dust and debris can accumulate on the coils, hindering their ability to dissipate heat effectively. To clean the coils, first, make sure the unit is unplugged. Then, access the coils either by removing the back panel or by locating them at the bottom of the refrigerator. Use a brush or vacuum cleaner to gently remove the accumulated dirt. Additionally, check for any blockages or damage in the coils. If you notice any blockages, carefully remove them using a soft brush or compressed air. In the event of damaged coils, it is advisable to replace them promptly to prevent further issues. Regularly cleaning and maintaining the condenser coils can help your Frigidaire top freezer regain its freezing efficiency.

Evaluate The Defrost Timer

If your Frigidaire top freezer is not freezing, a possible cause could be a malfunctioning defrost timer. It is important to determine if the timer is functioning properly. To do this, manually advance the timer if it is stuck. A faulty defrost timer can disrupt the freezer’s cooling cycle, leading to inadequate freezing.

If you find that the defrost timer is not working correctly, it may need to be replaced. A faulty timer can cause the freezer to stop freezing efficiently. To replace the defrost timer, first, ensure you have the correct replacement part for your specific Frigidaire model. Then, disconnect power to the freezer and carefully remove the old defrost timer. Install the new timer and reconnect power to test if the freezer is now freezing properly.

Inspect The Defrost Heater Assembly

Inspect the Defrost Heater Assembly:

To diagnose a Frigidaire Top Freezer that is not freezing, you should start by testing the continuity of the defrost heater assembly using a multimeter. This will help determine if the heater is functioning properly. Begin by disconnecting the power supply to the refrigerator. Locate the defrost heater assembly in the freezer section and visually inspect it for any signs of damage or malfunctions, such as broken wires or burnt-out elements. If any faults are detected, replace the faulty defrost heater assembly with a new one. This should resolve the issue of the freezer not freezing properly.

Check The Condenser Fan Motor

If your Frigidaire top freezer is not freezing, one possible cause to check is the condenser fan motor. Start by listening for any unusual noises or lack of movement coming from the motor. If you hear anything out of the ordinary or notice that the motor is not spinning, it may be the culprit. To resolve the issue, you can try cleaning or replacing the fan blades if they are dirty or damaged. Alternatively, if the condenser fan motor is faulty, it will need to be replaced. Keeping the condenser fan motor in good working condition is essential for proper freezer functionality.

Assess The Door Gasket

A common issue with Frigidaire top freezers is when the freezer is not freezing properly. To address this problem, start by assessing the door gasket. Check for any crackstears, or worn areas. If you notice any damage, the gasket will need to be replaced. Additionally, ensure that the gasket is clean and free from any debris. Clean both the gasket itself and the surface it seals against to ensure a proper seal. A damaged or improperly sealed door gasket can result in cool air leaking out of the freezer, leading to inadequate freezing. By inspecting and maintaining the door gasket, you can resolve this issue and ensure your Frigidaire top freezer is freezing at the correct temperature.

Verify Proper Air Circulation

When your Frigidaire top freezer is not freezing, it is important to verify proper air circulation for optimal performance. Start by ensuring that the vents are not blocked or obstructed, as this can impede the flow of cold air. Rearranging food items inside the freezer can also help to allow for better airflow, as overcrowding can restrict the movement of cold air. If necessary, consider using a circulation fan to improve air circulation and distribute the cold air more evenly throughout the freezer. By taking these simple steps, you can help to troubleshoot and resolve the issue of a Frigidaire top freezer not freezing, and restore its optimal freezing capabilities.

Seek Professional Help

If you are experiencing issues with your Frigidaire top freezer not freezing, it is important to seek professional help. If the troubleshooting steps you have taken do not resolve the issue, it may be necessary to contact Frigidaire customer support or a certified technician. They will have the knowledge and expertise to diagnose and fix the problem. It is always a good idea to schedule a service visit if needed, as attempting to fix the issue yourself can sometimes lead to further complications. Taking the time to address the problem with professional assistance ensures that your Frigidaire top freezer will be back to freezing properly as quickly as possible.

Frequently Asked Questions For Frigidaire Top Freezer Not Freezing

Why Is My Top Freezer Not Freezing?

If your top freezer is not freezing, there could be a few reasons why: 1) The temperature settings might be too low, adjust them higher. 2) The door seal may be faulty, causing warm air to enter, check and replace if necessary.

3) The condenser coils might be dirty, clean them to improve cooling efficiency. 4) The freezer may be overloaded, reduce the amount of food stored. Check these factors to troubleshoot the issue.

What Would Cause A Frigidaire Freezer Not To Freeze?

Possible causes for a Frigidaire freezer not freezing could be a faulty thermostat, dirty condenser coils, a malfunctioning compressor, or low refrigerant levels.

Why Is My Freezer Freezing On The Bottom But Not The Top?

The freezer may be freezing on the bottom but not the top due to a faulty defrost system. The defrost system helps melt ice buildup, and if it malfunctions, ice can accumulate at the bottom, which affects cooling in the top shelves.

Call a technician for repair.

Why Is My Frigidaire Top Freezer Not Freezing?

There can be several reasons why your Frigidaire top freezer is not freezing. It could be due to a faulty thermostat, a malfunctioning compressor, or a blocked vent. Additionally, if the freezer is overpacked or the door seal is damaged, it can prevent the freezer from maintaining the necessary temperature for freezing.

Consider checking these factors to troubleshoot the issue.


Troubleshooting a Frigidaire top freezer that isn’t freezing requires a systematic approach to identify and resolve the issue. By checking the temperature settings, ensuring proper airflow, and inspecting the thermostat and defrost system, you can often pinpoint and fix the problem.

If these steps don’t resolve the issue, it’s best to consult a professional technician for further assistance. Remember, regular maintenance and timely repairs can help prolong the lifespan of your freezer and prevent inconvenient breakdowns.

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