Kenmore upright freezer not freezing? Check the thermostat settings and ensure the freezer door is properly sealed.

If you’re experiencing issues with your Kenmore upright freezer not freezing, there are a few potential causes to consider. First, check the thermostat settings to ensure they are at the appropriate temperature for freezing. Additionally, make sure the freezer door is properly sealed to prevent warm air from entering.

Inspect the door gasket for any signs of wear or damage and replace if necessary. Another common issue could be a malfunctioning condenser fan or compressor, which may require professional repair. By troubleshooting these possible causes, you can identify and address the problem with your Kenmore upright freezer.

Insufficient Power Supply

When your Kenmore upright freezer is not freezing, one possible cause is an insufficient power supply. Start by checking the electrical outlet and power cord to ensure they are functioning properly. Make sure the outlet is providing the correct voltage for the freezer to operate effectively. If the outlet is working, examine the power cord for any signs of damage or wear. Replace it if necessary. It is important to have a stable and uninterrupted power supply to maintain the desired freezing temperature in your freezer.

Malfunctioning Thermostat

Amazing food often requires precise temperature control. When your Kenmore upright freezer stops freezing properly, a malfunctioning thermostat could be the culprit. To determine if the thermostat is the issue, conduct a simple test. First, locate the thermostat knob or digital controls for adjusting the temperature settings. Turn the knob or press the buttons to their highest setting. If the freezer still fails to reach the desired freezing temperature, the thermostat is likely malfunctioning and may need to be replaced. However, if the freezer starts freezing properly, the issue may lie elsewhere. Inspect for other possible causes such as a faulty compressor or inadequate airflow. Remember to always consult the manufacturer’s manual or seek professional assistance when dealing with complex appliance repairs.

Damaged Door Gasket

One common issue that can cause a Kenmore upright freezer to stop freezing properly is a damaged door gasket. The door gasket is the rubber seal that runs along the edge of the freezer door and creates an airtight seal when the door is closed. Over time, the gasket can become worn, torn, or warped, allowing warm air to enter the freezer and causing it to lose its ability to freeze effectively.

To determine if the door gasket is the problem, start by inspecting its condition. Look for any obvious signs of damage, such as tears or gaps in the seal. Additionally, run your hand along the gasket to feel for any irregularities or areas where it is no longer flush with the door.

If the gasket is damaged, it will need to be replaced. To replace the gasket, you can contact the manufacturer or a professional appliance repair service. Make sure to have the model and serial number of your freezer on hand when ordering a new gasket to ensure you get the correct part.

Overfilled Freezer

When your Kenmore upright freezer is not freezing, one possible cause could be an overfilled freezer. Organizing and decluttering the freezer is important to maintain proper airflow and ensure optimal freezing conditions. Too many items crammed into the freezer can block the air vents and impede the circulation of cold air, resulting in inadequate freezing. To address this issue, start by removing any unnecessary items or expired food from the freezer. Consider grouping similar items together and utilizing storage containers to keep things organized. Additionally, make sure not to block the air vents inside the freezer with food packages or containers. This will allow the cold air to circulate freely and improve the freezer’s cooling performance. By maintaining proper airflow and decluttering the freezer, you can help restore its freezing capability and ensure that your food stays properly frozen.

Defective Fan Motor

If your Kenmore upright freezer is not freezing, one possible cause could be a defective fan motor. The fan motor plays a crucial role in circulating cold air and maintaining the desired temperature inside the freezer. To troubleshoot the issue, start by checking the fan motor for malfunctions. Inspect for any visible signs of damage, such as frayed wires or burnt-out components. Additionally, ensure that the fan blades are not obstructed by any debris, which could hinder proper airflow. If you discover any issues with the fan motor, it may need to be replaced if required. Consider contacting a professional technician who specializes in appliance repairs to safely and effectively resolve the problem.

Blocked Drainage Hole

Is your Kenmore upright freezer not freezing? One possible cause could be a blocked drainage hole. It’s important to regularly check and clear out any obstructions in the drainage hole to ensure proper drainage. An obstructed drainage hole can lead to water accumulation and reduce the freezer’s cooling efficiency. To clear the drainage hole, start by unplugging the freezer and removing any items stored inside. Locate the drainage hole at the back of the freezer, typically near the bottom. Using a small brush or a pipe cleaner, gently remove any debris that may be blocking the hole. Avoid using sharp objects or excessive force to prevent damaging the drainage system. Once the drainage hole is clear, plug the freezer back in and monitor its performance. If the issue persists, it may be necessary to seek professional assistance to diagnose and resolve the problem.

Contacting Kenmore Customer Service

If you are experiencing issues with your Kenmore upright freezer not freezing, it is important to reach out to Kenmore customer service for assistance. Kenmore provides resources that can help troubleshoot the problem and guide you in finding a solution. Utilizing these resources can save you time and potentially avoid the need for professional assistance. Resources such as the Kenmore website and user manuals can provide step-by-step instructions on diagnosing and fixing common issues. If you are unable to resolve the problem on your own, contacting Kenmore customer service directly is recommended. They have trained professionals who can assist you further and provide expert advice tailored to your specific situation. Getting in touch with Kenmore customer service will ensure that you receive the appropriate support and guidance needed to get your upright freezer back to proper working condition.

Kenmore Upright Freezer Not Freezing: Troubleshooting Tips to Fix the Issue


Seeking Appliance Repair Services

Dealing with a Kenmore upright freezer not freezing can be a frustrating experience. It’s important to find reliable appliance repair services to address the issue promptly and effectively. The first step is to research and gather information about local repair companies. This can be done by scheduling a repair appointment and asking questions about the technicians’ experience, qualifications, and pricing. Reading online reviews and testimonials from previous customers can also help in making an informed decision. It’s crucial to choose a repair service that offers prompt response times and warranties for their work. By finding reliable appliance repair services, you can ensure that your Kenmore upright freezer is back to its optimal functionality in no time.

Considering Replacement Options

In evaluating the cost of repairs vs. purchasing a new freezer, it is important to consider the current condition of your Kenmore upright freezer. If the unit is older and the cost of repairs is significant, it may be more cost-effective to invest in a new freezer. While repairs can often solve common issues such as a malfunctioning thermostat or a faulty defrost timer, aging compressors or refrigerant leaks can be more expensive to fix.

Before making a decision, it is recommended to explore alternative models and options that meet your specific needs. Researching different brands and reading customer reviews can provide valuable insights into the reliability and performance of various freezer models. Additionally, consider factors such as energy efficiency, storage capacity, and features like adjustable shelves or frost-free operation.

Taking the time to evaluate the cost of repairs versus purchasing a new freezer and exploring different models can help you make an informed decision that balances your budget with your freezing needs.


If your Kenmore upright freezer is not freezing properly, there are several potential causes to consider. You can troubleshoot the issue by checking the temperature settings, ensuring proper airflow, and inspecting the door seal for any gaps. Additionally, regular maintenance and cleaning can help prevent future issues.

By taking these steps, you can keep your freezer running smoothly and preserve the quality of your frozen foods.

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