The Kitchenaid side by side freezer not working may be due to a faulty thermostat or a clogged airflow.

Freezer Not Cooling Properly

Kitchenaid side by side freezer not cooling properly? Don’t worry, we’ve got you covered. Our expert technicians can quickly diagnose and fix the issue, so you can enjoy properly functioning freezer again. Trust us for reliable and efficient repair services.

Freezer not cooling properly
Check temperature settings: Ensure that the temperature settings on your Kitchenaid side by side freezer are properly set. The recommended temperature for the freezer is usually between 0°F and 5°F (-18°C and -15°C). Make sure the settings are not accidentally turned down or set too high which can affect the cooling performance.
Ensure proper airflow: Check if there is any obstruction to the airflow around the freezer. Blocked vents or overcrowded items can restrict the flow of cold air, resulting in inefficient cooling. Arrange the items properly and ensure adequate space around the vents for proper airflow.
Clean the condenser coils: Clean the condenser coils to remove dust and debris buildup. Dirty coils can impede heat dissipation, causing the freezer to work harder to maintain the desired temperature. Use a vacuum cleaner or a coil cleaning brush to gently remove the accumulated dirt from the coils.

Freezer Not Freezing Food

In case your Kitchenaid side-by-side freezer is not freezing the food properly, there are a few troubleshooting steps to consider:

1. Inspect the door seal: Make sure the door seal is tight and free from any damage. A loose or damaged seal can result in warm air entering the freezer and preventing proper cooling.

2. Check for obstructions in the vents: Ensure that the vents inside the freezer are not blocked by any food items or ice buildup. Blocked vents can restrict the airflow and hinder the freezer from reaching the desired temperature.

3. Test the defrost system: If the defrost system is not functioning correctly, ice can accumulate on the evaporator coils, leading to reduced cooling efficiency. Check the defrost timer, heater, and thermostat for any faults.

By following these steps, you can identify and potentially resolve the issues causing your Kitchenaid side-by-side freezer to not freeze food adequately.

Freezer Making Strange Noises

If your Kitchenaid side by side freezer is making strange noises, it is important to identify the source of the noise to determine the potential issue. Start by checking the evaporator fan motor, which is located in the freezer compartment. This motor is responsible for circulating cold air throughout the freezer and refrigerator. A noisy or malfunctioning fan may indicate a problem with the motor or blades. Inspect the compressor motor, which is located at the back of the refrigerator, near the bottom. This motor is responsible for compressing and circulating refrigerant throughout the cooling system. Unusual noises coming from the compressor may suggest a faulty motor or a refrigerant leak. Identifying the source of the noise will help you troubleshoot the issue and determine if professional service is required.

Troubleshoot and Fix: Kitchenaid Side by Side Freezer Not Working


Frequently Asked Questions For Kitchenaid Side By Side Freezer Not Working

Why Is My Kitchenaid Side By Side Freezer Not Working?

There can be several reasons for a Kitchenaid side by side freezer not working. Some common issues include a malfunctioning thermostat, a faulty defrost timer, a clogged condenser coil, or a defective evaporator fan motor. It’s recommended to check these components and consult a professional technician for proper diagnosis and repair.

What Should I Do If My Kitchenaid Side By Side Freezer Stops Freezing?

If your Kitchenaid side by side freezer stops freezing, try checking the temperature settings and make sure they are set properly. Additionally, clean the condenser coils and ensure they are not blocked by dirt or debris. If the issue persists, it’s best to contact a qualified technician to diagnose and fix the problem.

Why Is There A Frost Buildup In My Kitchenaid Side By Side Freezer?

Frost buildup in a Kitchenaid side by side freezer may indicate a problem with the defrost system. It is advised to check the defrost heater, defrost thermostat, and defrost timer for any malfunctions. If any of these components are defective, they should be replaced to prevent frost buildup and ensure optimal freezer performance.

How Often Should I Defrost My Kitchenaid Side By Side Freezer?

The frequency of defrosting your Kitchenaid side by side freezer depends on multiple factors such as usage, ambient conditions, and model specifications. As a general guideline, it is recommended to defrost the freezer when the frost buildup reaches around 1/4 inch thick.

However, refer to your appliance’s user manual for specific instructions on defrosting frequency.


If your Kitchenaid Side by Side freezer is not working properly, it can be frustrating and inconvenient. However, by following the troubleshooting steps mentioned in this blog post, you can identify and potentially resolve the issue. Remember to check the power supply, temperature settings, and clean the coils regularly.

If the problem persists, it is advisable to contact a professional for assistance. Proper maintenance and timely repairs can keep your freezer running efficiently and prevent future problems.

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