If your Whirlpool freezer is working, but the fridge is not, it could be due to a faulty defrost timer or a blocked air vent. This issue can lead to a buildup of ice in the freezer, preventing proper airflow to the refrigerator compartment.

Additionally, a malfunctioning evaporator fan motor or a problem with the temperature control thermostat could also be the cause. It is recommended to check these components and, if necessary, consult a professional for further diagnosis and repair. Efficient troubleshooting and timely maintenance can help restore the functionality of your Whirlpool refrigerator.

Initial Checks Before Troubleshooting

Confirm power supply consistency to the fridge: Before troubleshooting, ensure that the fridge is receiving a consistent power supply. Check if the power cord is securely plugged into the outlet and there are no loose connections. Ensure that the outlet is functioning properly by plugging in a different appliance.

Check for obvious obstructions or blockages: Make sure there are no obstacles blocking the airflow to the fridge. Clear away any items that might be blocking the air vents or obstructing the fan. Check the condenser coils for dust or dirt buildup and clean them if necessary.

Verify the temperature settings in both compartments: Check the temperature controls in the fridge and freezer compartments. Make sure they are set to the appropriate temperatures. The recommended temperature for the fridge is between 35°F and 40°F (1.7°C to 4.4°C), and for the freezer is between 0°F and 5°F (-17.8°C to -15°C).

Unraveling The Problem: Freezer Cold, Fridge Warm

Is your Whirlpool freezer working but the fridge remains warm? This can be a perplexing issue, but fear not – there are steps you can take to unravel the problem and restore optimal cooling performance.

Start by inspecting the airflow in your appliance. The evaporator fan and vents play a crucial role in circulating cold air throughout the refrigerator. Make sure the fan is running smoothly and that the vents are not blocked by any obstructions.

Next, give attention to the coils and condenser. Over time, dust and debris can accumulate on these components, hindering their ability to cool the fridge effectively. Regular cleaning and maintenance of the coils and condenser can help ensure optimum performance.

Finally, check the integrity of the door seals. If the seals are damaged or worn out, they may not create a proper closure, leading to warm air entering the fridge. Check for any gaps or leaks and consider replacing the seals if needed.

Common Culprits And Fixes

One of the common issues with a Whirlpool refrigerator is when the freezer is working, but the fridge is not cooling properly. This problem can be caused by several culprits, but there are some common fixes that can help resolve the issue.

Defrost System Issues: Signs and Solutions
Signs Solutions
The freezer has excessive frost buildup Check the defrost heater and thermostat for continuity. Replace if faulty.
The defrost drain is clogged Clean the drain using a turkey baster and warm water
Thermostat Problems: Diagnosis and Repair
Signs Solutions
The fridge is not cooling at all Test the thermostat for continuity. Replace if defective.
The fridge is too cold or too warm Adjust the thermostat settings accordingly
Electronic Controls Trouble: When to Reset or Replace
Signs Solutions
The control board is unresponsive Try resetting the control board. If the issue persists, replace the control board.
The display shows error codes Refer to the user manual for error code interpretation and troubleshooting steps

These are just a few of the possible reasons why the Whirlpool freezer is working but not the fridge. By addressing these common culprits and following the necessary fixes, you can resolve the issue and restore optimal cooling performance to your refrigerator.

When To Call The Pros

In some cases, a malfunctioning refrigerator may be a simple fix that can be handled on your own. However, there are situations where it is best to recognize the need for professional help. Some repairs can be complex and require specialized knowledge and tools.

Before reaching out to a professional, it is important to determine whether your appliance is still covered by warranty. Whirlpool offers warranty and repair services that may cover the cost of repairs. Check your warranty information to see what repairs are included and covered by Whirlpool.

If your refrigerator is no longer covered by warranty or if the repairs needed are not covered, it is essential to find a qualified appliance technician. Look for professionals who are experienced in handling refrigerators and have expertise in repairing Whirlpool appliances. Reading reviews and getting recommendations from friends or family can help you find a reliable technician.

Maintenance Tips To Prevent Future Issues

Prevent future issues with your Whirlpool freezer by following these maintenance tips. Learn how to troubleshoot when the freezer is working, but the fridge is not functioning properly.

Maintaining your Whirlpool fridge and freezer is crucial to prevent future issues and ensure their optimal performance. Regular cleaning is essential to keep them running efficiently. Set a cleaning schedule for your Whirlpool appliance, aiming for at least once every three months. Thoroughly clean the interior and exterior of the fridge and freezer, including shelves, drawers, and door seals. Wipe away any spills or stains in a timely manner to prevent them from becoming difficult to remove. Additionally, proper food storage is important to avoid overpacking, which can hinder the airflow and lead to temperature imbalances. Maintain the optimal temperatures recommended by the manufacturer for both the fridge and freezer. This will help in preserving the freshness and quality of your food items. By following these maintenance tips, you can extend the lifespan of your Whirlpool appliance and avoid potential breakdowns in the future.
Whirlpool Freezer Working But Not Fridge: Troubleshoot the Issue Now!

Credit: www.sloanappliance.com

Frequently Asked Questions On Whirlpool Freezer Working But Not Fridge

Why Is My Whirlpool Freezer Working But Not The Fridge?

A possible reason for the freezer working but not the fridge could be a problem with the evaporator fan motor. This fan is responsible for circulating the cold air from the freezer to the refrigerator compartment. If the fan malfunctions, it can result in the freezer still being cold but the fridge not receiving enough cold air.

How Can I Fix A Whirlpool Freezer That Is Not Cooling The Fridge?

To fix a Whirlpool freezer that is not cooling the fridge, you can try a few troubleshooting steps. First, check if the evaporator fan is running. If not, it may need to be replaced. Additionally, make sure the condenser coils are clean and not blocked by dust or debris.

If these steps don’t solve the issue, it is best to call a professional for help.

What Could Be Causing The Fridge In My Whirlpool Refrigerator To Stop Cooling?

There are several potential causes for a Whirlpool fridge to stop cooling. It could be due to a faulty temperature control thermostat, a defrost timer malfunction, or a problem with the compressor or condenser fan motor. It is recommended to reach out to a certified technician to diagnose and resolve the issue.

Why Is My Whirlpool Freezer Cold But Not Freezing?

If your Whirlpool freezer is cold but not freezing, it could be due to a few reasons. One possibility is that the freezer is overloaded with food, preventing proper air circulation. Another reason could be a malfunctioning defrost heater, which can lead to ice build-up and loss of cooling efficiency.

Checking and addressing these issues may help resolve the problem.


If your Whirlpool freezer is working but the fridge is not, there could be several potential causes. It is important to check for proper airflow, ensure the temperature settings are accurate, and inspect the condenser coils for any issues. Additionally, considering seeking professional assistance if needed.

By addressing these possible solutions, you can troubleshoot and resolve the issue, saving the expense of purchasing a new fridge.

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