The Whirlpool side by side freezer may not be freezing due to a faulty thermostat or a malfunctioning condenser fan. We will explore common issues that can cause a side by side freezer to stop freezing and provide possible solutions to fix the problem.

It is important to diagnose and fix the issue promptly to prevent food spoilage and ensure the longevity of your appliance. By following the troubleshooting steps outlined in this guide, you can identify the root cause of the problem and potentially resolve it on your own, saving you time and money.

Keep reading to learn more about troubleshooting a Whirlpool side by side freezer that is not freezing.

Whirlpool Side by Side Freezer Not Freezing: Troubleshooting Tips & Fixes


Diagnosing A Whirlpool Freezer Malfunction

  • Temperature fluctuations
  • Excessive frost buildup
  • Strange noises
  • Water leakage
  • Inefficient cooling

If you have a Whirlpool side by side freezer that is not freezing properly, identifying the source of the problem is crucial. Start by checking for temperature fluctuations inside the freezer. Is it consistently cold or does it alternate between warm and cold? Excessive frost buildup on the freezer walls is another sign of malfunction. Additionally, pay attention to any strange noises coming from the appliance and check for water leakage. If your freezer is not efficiently cooling, it may be time to seek professional assistance. Whirlpool appliances can be complex, and attempting to fix the problem without proper knowledge and tools can lead to further damage. Call a qualified technician to diagnose and repair the issue to ensure optimal freezer performance.

Recognizing Symptoms Of Freezer Failure

Recognizing Symptoms of Freezer Failure

When your Whirlpool side by side freezer is not freezing properly, it’s important to understand the symptoms of freezer failure. One common symptom is odd noises coming from the appliance. Assessing these noises can help diagnose the problem. Listen for any loud buzzing, clicking, or grinding sounds, as they may indicate a malfunctioning compressor or fan motor. Another sign of ineffective sealing is if you notice frost or ice buildup around the freezer door or on food items. In addition, monitoring temperature fluctuations is crucial. If the temperature inside the freezer is not staying consistently cold, it could be due to a faulty thermostat or defrost system. Keeping an eye on these symptoms will help identify the underlying issue, ensuring that your freezer is working optimally again.

Whirlpool Side By Side Freezer Not Freezing: Troubleshooting Tips & Fixes

When your Whirlpool side by side freezer is not freezing, there are a few troubleshooting steps you can take to identify and fix the problem. The first step is to inspect for power issues. Start by checking if the freezer is plugged in properly and if the circuit breaker or fuse associated with it has tripped. Ensure that the power outlet is functioning correctly by plugging in another device.

The next step is to evaluate the thermostat settings. Make sure that the temperature control dial is set to the recommended freezing temperature. If it is set too high, the freezer may not be able to reach the desired freezing temperature. Adjust the dial accordingly and wait for a few hours to see if the issue resolves.

Lastly, check for adequate airflow. Ensure that nothing is blocking the vents inside the freezer and that the door seals are intact. Obstructed airflow can prevent proper cooling and freezing. Clear any obstructions and ensure that the door is closing tightly.

Inspecting for power issues Evaluating thermostat settings Checking for adequate airflow
Check power source and plug in securely Adjust thermostat settings to the recommended freezing temperature Clear any obstructions in the vents and ensure tight door seals
Check circuit breaker or fuse Wait for a few hours to observe if the issue resolves Ensure proper airflow for efficient cooling and freezing
Test power outlet by plugging in another device

Systematic Approach To Troubleshooting

A systematic approach to troubleshooting a Whirlpool Side by Side Freezer that is not freezing can help pinpoint the issue effectively. Start with a visual inspection protocol to check for any obvious signs of malfunction such as ice build-up, damaged seals, or clogged vents. Note any findings to aid in the later diagnostic process.

Sequential testing methods can be utilized to further narrow down the problem. Check the temperature settings and adjust if necessary. Test the door switch to ensure it is functioning properly. Inspect the condenser coils for any dirt or debris and clean as needed. Verify that the evaporator fan, condenser fan, and compressor are all operating correctly.

Additionally, consult the user manual’s diagnostic aid, which may provide specific troubleshooting steps for your model. Follow the instructions carefully to diagnose the issue accurately. This resource can provide valuable information on common problems, possible causes, and recommended solutions.

Common Fixes For A Non-freezing Whirlpool Freezer

Whirlpool side by side freezers are known for their reliable performance, but sometimes they can encounter issues with not freezing. Thankfully, there are several common fixes that can resolve this problem and get your freezer back up and running efficiently.

One common issue that can cause a non-freezing Whirlpool freezer is clogged air vents. Over time, dust and debris can accumulate in the vents, restricting the airflow and preventing proper cooling. By clearing these vents regularly, you can ensure that the cold air circulates freely throughout the freezer, allowing it to maintain the desired temperature.

Another potential culprit behind a non-freezing freezer is faulty door seals. Replacing worn or damaged seals can help keep the cold air inside the freezer, preventing it from escaping and leading to temperature fluctuations. Check the seals regularly for any signs of wear or damage and replace them if necessary.

If neither of these solutions resolve the issue, it may be necessary to troubleshoot the defrost system components. Faulty defrost thermostats, heaters, or timers can affect the freezer’s ability to maintain proper temperatures. Inspecting these components and replacing any that are malfunctioning can help restore optimal freezer performance.

Clearing clogged air vents
Replacing faulty door seals
Troubleshooting defrost system components

Handling Electrical And Component Issues

Experiencing issues with your Whirlpool side by side freezer not freezing? Our expert technicians are proficient in handling electrical and component problems, ensuring your freezer is back in working order in no time. Trust us for fast and reliable solutions.

“Handling Electrical and Component Issues” Sometimes, a Whirlpool side by side freezer may experience issues with freezing due to electrical and component problems. Regular maintenance and troubleshooting can help identify and resolve these issues. Here are a few steps you can take to handle electrical and component issues. Checking and resetting circuit breakers: 1. Locate the circuit breaker panel in your home. 2. Look for any tripped breakers and reset them by flipping the switch back to the “on” position. 3. If the breaker trips again, it may indicate an electrical problem in your freezer that requires professional assistance. Testing and changing fuses: 1. If your freezer uses fuses, locate the fuse box. 2. Check for any blown fuses and replace them with new ones of the same amperage. 3. If the new fuse blows immediately or frequently, there may be a deeper electrical issue that needs to be addressed. Inspecting wiring connections: 1. Unplug the freezer from the power source. 2. Carefully examine the wiring connections for any loose or damaged wires. 3. If you find any issues, consult a professional electrician for repairs. By following these steps, you can troubleshoot and address electrical and component issues that may be causing your Whirlpool side by side freezer to not freeze properly.

Addressing Thermostat And Control Problems

One common issue with a Whirlpool side by side freezer is when it fails to freeze properly. This can be due to thermostat and control problems. To address this, start by adjusting the temperature control dial. Sometimes, the dial may have been accidentally set to a warmer temperature, preventing the freezer from freezing effectively. Turn the dial towards a colder setting and wait for a few hours to see if the freezer begins to freeze properly.

If adjusting the temperature control dial doesn’t resolve the problem, it’s important to test the functionality of the thermostat. A malfunctioning thermostat can also prevent the freezer from freezing correctly. To test the thermostat, it’s recommended to consult the owner’s manual or contact a professional technician for assistance.

If it’s determined that the electronic controls are the cause of the issue, there are several potential solutions. Malfunctioning electronic controls can disrupt the freezer’s ability to maintain the desired temperature. In such cases, it’s advisable to contact a professional technician or Whirlpool customer support for further guidance and possible repair options.

Preventive Maintenance To Avoid Future Freezer Failures

Regular cleaning and maintenance are essential to prevent future freezer failures in your Whirlpool side by side freezer. By following a regular cleaning and maintenance schedule, you can ensure optimal freezer performance and avoid any potential issues that may arise.

Start by cleaning the interior of the freezer regularly, removing any food residues or spills that may lead to frost buildup and prevent proper freezing. Use a mild detergent and warm water to clean the shelves, drawers, and walls of the freezer.

In addition to regular cleaning, it is important to monitor the health of your freezer over time. Pay attention to any changes in temperature or performance, and take immediate action if you notice any issues. Keep track of the temperature readings and compare them to the recommended operating range for your freezer model.

By following these preventive maintenance tips and consistently monitoring your Whirlpool side by side freezer, you can avoid future freezer failures and ensure that your frozen goods stay properly frozen.

Frequently Asked Questions For Whirlpool Side By Side Freezer Not Freezing

Why Is My Whirlpool Side By Side Freezer Not Freezing?

The Whirlpool side by side freezer may not be freezing due to a faulty compressor, thermostat, or defrost timer. Additionally, improper airflow, a blocked air vent, or a refrigerant leak can also cause the freezer not to freeze properly. It is important to troubleshoot and address these issues to ensure optimal freezer performance.

How Can I Troubleshoot My Whirlpool Side By Side Freezer?

To troubleshoot your Whirlpool side by side freezer, start by checking the temperature settings and ensuring they are set correctly. Next, check for any obstructions or ice buildup that may be blocking the air vents or preventing proper airflow. If the issue persists, it is recommended to consult the user manual or contact a professional technician for further assistance.

What Should I Do If My Whirlpool Side By Side Freezer Is Not Freezing?

If your Whirlpool side by side freezer is not freezing, start by checking the power supply and ensuring it is connected properly. Next, check the temperature settings and adjust them if necessary. If the issue persists, try defrosting the freezer and cleaning any ice or frost buildup.

If all else fails, it is recommended to contact a professional technician for further diagnosis and repair.


Troubleshooting a Whirlpool side by side freezer that is not freezing can be a frustrating task. However, by following these steps and understanding common issues such as temperature settings, airflow obstruction, and faulty components, you can take the necessary actions to diagnose and fix the problem.

Remember to consult the user manual or seek professional help if needed. Ensure your freezer operates efficiently to preserve your food and avoid unnecessary expenses.

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